Questions?

Thank you for your interest in "It Came From Japan!" and our products! Please use the form below to contact us with any questions.

We are normally able to answer questions within 1 business day (Mon-Fri). If you have not heard back from us in this time, please check your spam folders for a response. If you are a registered customer, please be sure to log in to your account so you can also see customer service inquiries and responses on your "My Account" page.

Important Notice for Hotmail/Outlook/Live.com Users:

• Please note that we have continually had issues with Microsoft-based free email services; our emails often go to your spam folders or are not delivered at all.
• Please use an alternate email address in order to receive important communications from us (order confirmation, shipping notice, replies to questions, etc.).

Please note that the address below is for mailing purposes only; we do not have a store location open to the public. Do NOT send returns to this address without prior authorization! Any unauthorized returns will be refused.